We have been working on the product for over two years and during this time we have received media coverage, funding from the ROSBIOTECH startup studio, won the Start-Up competition from the Foundation for Assistance to Small Innovative Enterprises (FASIE), and taken prize places in a number of federal competitions.

Payments are processed through the T-Kassa service from TBank, personal data is securely stored in Yandex Cloud, and the company’s details and all necessary legal information are published on the website. We work openly with the media and investors, and now it is important for us to earn your trust.

You get a fully equipped smart lock and a mobile app (available on iOS and Android platforms) for control. There are no mandatory subscriptions or hidden fees. In the future, your lock will receive support for advanced features—integration with smart home and rental platforms—that will fully unlock its potential.

The final version of the lock will correspond as closely as possible to the information on the product page. Only minor improvements are possible: for example, improvements to the code panel interface or updates to the mobile app — all for the convenience of users.

The payment option for legal entities will appear on the website shortly. Stay tuned for updates on the website or on our Telegram channel.

Yes, you can purchase multiple devices as part of a single order. To reserve the devices in our production plan, simply pay for the rder.

Immediately after placing your order, you will receive an email to the address you provided. It will contain information about your order and further instructions.

We can specify the month of delivery, but we will be able to give you the exact date a little later, once all production and logistics processes have been confirmed. This guarantees that you will receive your device within the specified time frame.

If you have placed a pre-order, you will be among the first to receive notification that your lock is ready when it is released. All you need to do then is provide your delivery address, pay the remaining amount, and receive your order in a convenient way.

If you placed your order after the pre-order period ended, we will add your devices to the production plan. After you place your order, we will stay in touch and send you status updates. When your lock is ready, all you have to do is choose one of the available delivery methods and receive your order.

Yes, we will keep you informed about every important step: start of assembly, shipment, order tracking. All notifications are sent to the email address provided during checkout.

Yes, after confirming the delivery address, you will receive a tracking number that you can use to track the movement of your parcel.

We ship locks throughout Russia and to a number of CIS countries and abroad via the CDEK service. The list of countries for delivery to distant foreign countries is subject to change, but you can always ship to EAEU countries — Kazakhstan, Kyrgyzstan, Armenia, and Belarus. To get a preliminary estimate of the cost and delivery time, you can use the calculator on the CDEK website.

Unfortunately, pickup is not currently available. When specifying the delivery address, you can choose the nearest pickup point, parcel locker, or door-to-door courier delivery.

Yes, shipping costs are paid by the buyer and depend on the selected method and region. We will provide all the details in the final order form, which will be available when the shipment is ready.

Yes, you can change the delivery details until the goods are handed over to the delivery service.